The DiJulius Group
Founded
2004Headquarters
Brecksville, OHAbout The DiJulius Group
The ONE consulting firm in the country who answered "What's The Secret: To Providing a World-Class Customer Service Experience." The DiJulius Group is the leading resource used by private and public organizations to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant. Top organizations across the globe use The DiJulius Group to create World-Class Customer Experiences every day.
Our events
The CX Event of 2022 Unexpected market swings, supply chain issues and inflation resulted in a downturn in customer and employee loyalty for many businesses. The truth is, the way we do business is changing; this year businesses must: - Make chan...