Client experience counts: The stakes are higher than ever in 2022 by
Tue March 8, 2022
Opening times - Your time zone
4:00 pm - 7:00 pmUTC (GMT+00:00)
Event pricing
FreeEvent type
VirtualIndustry
IT ...About Client experience counts: The stakes are higher than ever in 2022
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Powerful currents are reshaping the professional services industry. Services leaders are facing extraordinary market pressures amplified by increased competition, declining client loyalty, and price sensitivity. In an industry where recommendations are the number one source when searching for new providers, client experience is more important than ever. It’s time to take an inside-out approach to understanding what clients need, what they value most, and how they are choosing and evaluating their services providers. Armed with this information, professional services providers can improve …
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