About this event

The Zendesk Community team returns with our first virtual event of 2022! Join us on Thursday, January 20th at 11:00 am CST as we highlight the importance of CSAT. We'll help you to better understand user satisfaction to determine where you stand with your customers, and identify critical areas of improvement you may not have on your radar. We'll also present our advice, best practices, and recommendations. This event will be followed by a brief Q&A at the end. So register today to lock in your spot and submit your CSAT questions!

*This event will be on CSAT best practices, not in product CSAT implementation.

Customer service

Zendesk Webinar

Assunta Scala

VOC Manager

Devan La Spisa

Sr. Community Engagement Specialist

Brett Bowser

Dave Dyson (he/him)

Zendesk Community Manager

Community Event: Achieving higher growth through the power of CSAT

Great tips, such as how to analyze customer feedback and develop a plan implementing that feedback, as well as  the importance of storytelling.

Excellent insight into how to measure Customer Success

Community Event: Achieving higher growth through the power of CSAT by
Zendesk

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Community Event: Achieving higher growth through the power of CSAT by Zendesk

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Event Anywhere

Community Event: Achieving higher growth through the power of CSAT by
Zendesk