Confidence. Resilience. Advocacy.

CX, Marketing and Digital Leaders are each passionate about the value of great Customer experiences and each need specific insights to understand and accept risk in order to avoid risk; they need the tools and skills to predict what the future holds and drive deep transformational change, and they need the courage and inspiration to make bold choices and stay ahead of the curve in this fast-changing world.

But it’s about more than just staying one step ahead: it’s about thriving outside of the comfort zone, discarding obsolete legacies, anticipating disruption, adjusting course instantly, and being unafraid to be bold when it counts.  With a world-class line-up of Forrester analysts, subject matter experts and leading practitioners – not to mention years of research experience, proven frameworks, unparalleled insight and tailored guidance – CX North America is a can’t-miss opportunity to be a business that meets and transcends any challenge the future brings.

Join Forrester experts, sponsors, industry leaders and your peers on June 7–9, 2022 as we dive into the key strategic opportunities to help your organization grow.  Register today!

Customer service

Marketing

Sales

 Melissa Parrish

VP, Group Director

Anjali Lai

Senior Analyst

Katy Tynan

Principal Analyst

NASHVILLE & DIGITAL EXPERIENCE

CX North America

CX North America by
Forrester

NASHVILLE & DIGITAL EXPERIENCE

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CX North America by Forrester

NASHVILLE & DIGITAL EXPERIENCE

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CX North America by
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