After the period of lockdown and the uncertainties in the revival of the economy, it is back, sales as an effective force in the competition for customers. The environment has changed significantly: customers are more cautious and at the same time more demanding, the competition is more diverse and difficult to identify, the role of face-to-face contact is reduced to the bare minimum - new technologies drive changes and offer opportunities. How do you succeed in developing sales to a new level in this environment? Which skills are needed and which new opportunities need to be used? How do we …