Welcome to Service Management World!! With three decades of experience as a resource for service management and technical support professionals, HDI doesn’t just stay ahead of industry trends—we help set them. Let our program, our experts, and your fellow attendees help you embrace today’s ever changing landscape. Attend the definitive event for Service Management professionals and propel your business and career forward. Reserve your spot today! Conference Program With rapid change affecting support and service management more than ever before, there’s one thing we can be sure of: the …